Privacy & Cookies Notice

Last updated 17th January 2025

Privacy Notice

The purpose of this Privacy Notice is to outline the personal data we will collect; why we collect it; how we store your information; our cookie policy; and how you can contact us.

By using our Site (https://www.ficostudio.co.uk), you agree that you consent to the conditions set out in this Privacy Notice.

We reserve the right to modify this privacy notice at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

The type of personal information we collect

We currently collect and process the following information via this Site:

Name;
Business email address;
Business name

Elsewhere, we may collect and process company billing addresses for accounting purposes.

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You have got in touch with us via email or phone
You have submitted an enquiry via the Contact Form on our website
You have downloaded one of our free resources via a form on our website

We use the information that you have given us in order to respond to your enquiry and/or to fulfil our contractual obligations.

We may share your information with third parties that perform services for us or on our behalf, including payment processing tools (for invoicing), email delivery tools (for business communications) and virtual meeting software (for business meetings). We may also share your name and company email address with Monday.com or Asana (for project management), subject to your permission first. We require third parties to respect the security of your data and to treat it in accordance with data protection laws.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We reserve the right to change any of the above providers of third party services at any time.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Fico Studio via the Contact Form on this Site.
(b) We have a contractual obligation.
(c) We have a legitimate interest.

How we store your personal information

Your information is securely stored on the aforementioned management systems.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This may be up to 2 years. We will then dispose of this information by removing it from any third-party systems or local records.

This Site uses Essential Cookies. Essential Cookies are automatically placed on your computer or device as they are necessary for certain actions to take place on this Site.

We use the following Essential Cookies:
XSRF-TOKEN (Cookie for fraud detection of calls)
bSession (Used for system effectiveness measurement)
hs (Security Cookie)
svSession (Session cookie for identification)

consent-policy

For more information about cookies, how they’re used and how to delete them, visit: https://allaboutcookies.org

Contact us

If you have any questions or concerns about our use of your personal information, or would like to exercise your rights in accordance with the GDPR, please contact Aneysha Nowakowski by submitting a query via the Contact Form below.